FAQ
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The common questions we get at Very Latex are listed here.
Q. Do you ship in discrete packaging?
A. Yes our items are sent in a plain box without the name of our website or anything embarrassing on the outside. A catsuit is listed as a suit, a dress as a uniform, a hood a hat etc. We don't list your email address and the package is addressed to you alone.
Q. How do you accept payment?
A. Payment is by PayPal at www.paypal.com. You can pay us from your existing paypal account or with a credit card. We will provide payment instructions when we calculate final postage for you.
Q. Can I change my order after payment?
A. It depends. Generally we do the cut up at the beginning then make in batches, so if that has happened you probably cannot change design or measurements. So please do your best to measure carefully and be sure of your order before payment. We will ask for confirmation from you of your order after you pay ;-)
Q. I have just paid, so when do I get my awesome gear?
A. Since we make in batches to keep prices low, and also make to measure it can be 6 to 8 weeks before your outfit arrives. We promise your patience will be rewarded. If you want something for a special event please plan in advance - the lead-up to Christmas is a very busy time for all latex manufacturers. For faster items sometimes we have fixed size stock available at the bottom of each product page.
Q. Who do you use for international postage?
A. For tracked mail we use Australia Post International Courier Express which takes 3 to 5 days to most destinations on the planet. We give you a URL and a tracking code to watch your parcel's rubbery progress towards your house. All our parcels over 500 grams are tracked unless you specifically request otherwise.
Q. What is the URL to track my parcel?
A. For tracked mail (over 500 grams) use the URL http://ice.auspost.com.au which is Australia Post International Courier Express and type in the code we send you after the item is posted.
Q. In the unlikely event I have a problem, what is your returns policy?
A. If it doesn't fit and the item is sent back straight away by return mail, we will of course rectify the situation and pay for your postage. If any of our seams fall apart soon after you get the item then we will happily replace it with the same item, but if the fabric itself has torn then replacement will be unlikely. This is because it is quite common for people to tear latex with rings or to force their rubber feet into boots without due care. Latex that stains we will not replace - all light colors stain and must be stored and used carefully as per our latex care page. If in doubt, ask because we want all our customers to be happily rubbered and basically happy. The only things we ask are that you measure as accurately as possible, using a centimeters tape measure, and to take care when rubberizing yourself.
Q. What is the best way to polish latex?
A. We have been using ArmorAll shine spray (the non aerosol kind) for ten years without ever having a problem. In fact it creates a wonderful shine, but of course dedicated silicone spray is better. Since AA is not originally designed for clothing we would recommend you wear gloves for polishing and don't spray it on skin or near the eyes, however our research so far indicates its ingredients are not overtly toxic although this has not been verified by the manufacturer. Do not use the versions of ArmorAll that contains detergents or cleaning agents, so check the label to ensure it is the basic silicone shine spray. As long as it is marked as safe for interior Rubber and Vinyl it should be OK. If in doubt test on your cheapest item or on latex condoms. If in any doubt, use a proper latex silicone spray.
Q. Do you have a shop we can visit?
A. We are strictly an online shop only. This enables us to maintain our value for money and to concentrate on design, quality and personal service. You tend to see our gear at Abode in Melbourne on SINthetic night, so pop in there for a look (see our links section for the detail).
Q. How do you put on a latex catsuit without difficulty?
A. Body hair is not a problem as long as you follow some practical tips. Option one is to use talc powder, like Johnsons Baby Powder or similar. Any other kind of body talc will do. Sprinkle talc on the INSIDE of the catsuit, and shake around until it coats all surfaces inside including the sleeves and legs. Then talc your body liberally (best to do in the bathroom) and it should slip on easily. Avoid breathing in talc. Option two is to use a water based lubricant, very good when the suit is deliberately on the small side. For example 'Wet Stuff' or similar (anything that is condom safe) as long as it does not contain a heating or spermicide agent that may irritate skin.
Q. Do you do repairs on other manufactured gear?
A. We don't actually do alterations or repairs on other latex gear, for a number of reasons, but the main one is it breaks the flow of the manufacturing pipeline. Other reasons include the different lubricants people add to their suits to make it impossible to clean before gluing, so the cost can be prohibitive compared to making new.
Q. Will you partner with me for my modelling site?
A. We get dozens of requests for this, however: if you are a female fetish model, live in Melbourne Australia and have a serious desire to develop your latex cred, contact us and we may be able to help each other.
Got a question we have not answered here? Please contact us .